Thank you for using our foreign trade business website. We provide comprehensive sample services to meet the needs and requirements of our customers. 

These terms apply to all users who access and use this website.

When inquiring about products on this website, please provide accurate information. We offer a variety of sample services, including sample production, sample confirmation, sample packaging, sample delivery, and sample retention.

Sample production: Sample production provides existing inventory samples or customized samples based on customer-specific requirements provided in the TDS or other requirements. We provide sample confirmation services to ensure that samples meet customer needs and requirements. If modifications or improvements are needed, customers may request them.

Sample packaging: Sample packaging is provided to ensure that samples are not damaged during transportation and storage. We offer professional packaging solutions and services to ensure the safety and protection of samples.

Sample delivery: Sample delivery is a service that delivers samples to customers via courier companies. We choose reliable courier companies and provide effective tracking and management services to ensure that samples are delivered to customers on time.

Sample fee payment: Regarding sample fee payment, we provide free samples, but customers are responsible for the resulting courier fees. The specific number of samples depends on different business types and products, and customers can consult relevant business personnel for more information.

For orders that have been shipped, we will retain bulk samples or record corresponding production batch numbers and archive them for different customers to facilitate future returns and quickly identify accurate customer order needs.

iSuoChem is committed to providing customers with high-quality services and products. If you have any questions or suggestions, please feel free to contact our customer service personnel, and we will serve you wholeheartedly.